This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.[cite: 1]

To read more about our privacy and data protection practices and how we use your data, please see our privacy frequently asked questions section available on our website.[cite: 1]

By accessing or using any of our Services, you acknowledge that you have read and agreed to this Privacy Policy.[cite: 1]

1. Introduction

Please read this privacy policy (“Privacy Policy”) carefully, so you can fully understand how we, [Company Name] (“[Company Name]”, “we”, “our” or “us”) use, collect, and store information pertaining to persons using or accessing [App/Service Name] or any of our Services (“User”, “you”), and what options and rights are available to you in such respect, such as when you create a profile, interact with other Users, or contact customer support.[cite: 1]

This Privacy Policy forms part of our Terms of Use, available at [Website URL/terms-of-use], and from within the [App/Service Name] interface (“Terms”), which you accept prior to using the Services for the first time.[cite: 1] Any capitalized but undefined terms in this Privacy Policy shall have the meaning given to them in the Terms.[cite: 1]

2. Your Consent – Please Read Carefully!

IMPORTANT: BY ACCESSING, INTERACTING WITH, AND/OR USING THE SERVICES OR ANY PART THEREOF, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (INCLUDING CERTAIN SENSITIVE DATA YOU CHOOSE TO DISCLOSE, SUCH AS DATING PREFERENCES).[cite: 1] IF YOU DISAGREE WITH ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SERVICES IN ANY MANNER WHATSOEVER.[cite: 1]

PLEASE NOTE: YOU ARE NOT OBLIGATED TO PROVIDE US WITH ANY PERSONAL INFORMATION.[cite: 1] YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU ARE PROVIDING US WITH SUCH INFORMATION OF YOUR OWN FREE WILL, FOR THE PURPOSES DESCRIBED BELOW, AND THAT WE MAY USE, PROCESS, AND RETAIN SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND SUBJECT TO APPLICABLE LAWS AND REGULATIONS.[cite: 1]

3. User Profile and Direct Interactions

USER UNDERSTANDS AND AGREES THAT [Eve Communications, Inc] IS A MATCHMAKING SERVICE DESIGNED TO CONNECT USERS.[cite: 1] CERTAIN INFORMATION YOU PROVIDE, INCLUDING YOUR PUBLIC PROFILE DETAILS, PHOTOS, AND MATCH PREFERENCES, WILL BE VISIBLE TO OTHER USERS TO FACILITATE MATCHMAKING.[cite: 1]

Communications exchanged directly between Users (such as text messages, audio notes, or media shared via in-app chat) are processed and stored to deliver the Services and to monitor platform safety, enforce our Terms, and prevent fraud or abuse.[cite: 1]

4. What types of data and information we may collect in connection with your use of the Services?

We may collect two types of data and information when a User uses or accesses the Services:[cite: 1]

● Personal Information, which is information that identifies an individual or may with reasonable effort identify an individual, either alone or in combination with other information, or may be of a private or sensitive nature.[cite: 1] Such categories of Personal Information include:[cite: 1]

○ Contact details (e.g., full name, email address, phone number) and billing information;[cite: 1]

○ Demographic data (e.g., date of birth, age, gender, location);[cite: 1]

○ Profile content (e.g., profile photographs, bios, relationship goals, interests, occupation, education, and lifestyle habits);[cite: 1]

○ Matchmaking and preference data (e.g., gender preferences, preferred age range, geographic radius);[cite: 1]

○ Direct messages and communications exchanged with other Users on the platform;[cite: 1]

○ Sensitive Personal Information voluntarily shared by you (e.g., sexual orientation, relationship preferences, or religious beliefs, where provided);[cite: 1]

○ The contents of your interaction with our support team, including transcripts and feedback;[cite: 1]

○ Feedback, safety reports, and complaints;[cite: 1]

○ Usage logs, device information, IP addresses, and login credentials;[cite: 1]

○ Information mandated by law for identity verification and anti-fraud purposes.[cite: 1]

● Non-personal Information, which is non-identifying and non-identifiable information, without reference to the specific identity of the User.[cite: 1]

For the avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed Personal Information as long as such connection exists.[cite: 1]

5. How do we collect personal information from our Users?

a. We collect Personal Information that you voluntarily and actively provide to us:[cite: 1]

● Registration & Profile Information: When you register for an account, you provide contact information, date of birth, gender, photos, profile descriptions, and partner preferences.[cite: 1]

● User Communications: We collect information you share when you communicate with other Users via the platform or submit inquiries to our support team.[cite: 1]

b. We collect Personal Information automatically when you use the Services:[cite: 1]

● Technical Data: IP address, device identifiers, operating system, browser type, time zone, and general geolocation.[cite: 1]

● Usage Data: Activity logs, features used, profiles viewed, swipe history, matches made, and timestamps.[cite: 1]

● Cookies and Tracking: We use cookies, web beacons, and similar technologies to maintain your session and evaluate service usage.[cite: 1]

c. We collect Personal Information from other sources:[cite: 1]

● If you log in via third-party platforms (e.g., Apple or Google), we receive authentication details permitted by your privacy settings on those platforms.[cite: 1]

● Reports or safety complaints submitted by other Users regarding conduct or identity verification.[cite: 1]

6. Our legal basis for collection and use of your information

We collect, process, use, or share your information based on at least one of the following legal grounds:[cite: 1]

● With your consent: For processing specific information (including sensitive profile details you choose to share) and marketing communications.[cite: 1] You may withdraw consent at any time.[cite: 1]

● Performance of a contract: To fulfill our obligations under our Terms of Use, facilitate matches, deliver profile discovery, and process membership subscriptions.[cite: 1]

● Legitimate interests: To detect and prevent fraud, abuse, or harassment; protect User safety; enforce platform rules; and improve service quality and functionality.[cite: 1]

● Legal obligations: To comply with tax, corporate accounting, or lawful administrative and judicial requests.[cite: 1]

7. Why do we collect personal information?

We use your Personal Information for the following purposes:[cite: 1]

● To provide, operate, maintain, and bill for the matchmaking Services;[cite: 1]

● To calculate compatibility, suggest matches, and display profiles to prospective matches;[cite: 1]

● To facilitate communications between matched Users;[cite: 1]

● To provide customer assistance, resolve disputes, and address technical issues;[cite: 1]

● To verify identity, detect bot activity, and prevent platform fraud, spam, and harassment;[cite: 1]

● To send administrative notices, transactional alerts, and relevant service updates;[cite: 1]

● To analyze platform trends, performance, and user retention to optimize matching algorithms;[cite: 1]

● To comply with applicable legal obligations and defend against legal claims.[cite: 1]

8. How we share your personal data with third parties

We share your information only in the limited circumstances described below:[cite: 1]

● Other Users: Your public profile information, photographs, and bio are viewable by other Users as a core function of the matchmaking service.[cite: 1] Private messages are visible only to the recipient User.[cite: 1]

● Third-Party Service Providers: Cloud hosting, payment processing, fraud detection, identity verification, analytics, and customer support vendors.[cite: 1] These providers are bound by strict confidentiality and may use data solely to perform contracted services.[cite: 1]

● Corporate Transactions: In the event of a merger, acquisition, restructuring, or asset sale, User records may be transferred subject to this Privacy Policy.[cite: 1]

● Safety and Legal Compliance: We disclose data when required by law, subpoena, or search warrant, or if we believe in good faith that disclosure is necessary to protect the physical safety of any person, investigate illegal conduct, or protect platform security.[cite: 1]

● No mobile phone numbers collected for SMS verification or transactional notices will be sold or shared with third parties for promotional or marketing purposes.[cite: 1]

9. Where we store your personal data

Your information is maintained, processed, and stored in secure cloud storage facilities provided by our hosting partners.[cite: 1] By accessing the Services, you acknowledge that your information may be processed in jurisdictions where data protection laws may differ from those of your residence, and you consent to such transfer and storage under applicable data safeguards.[cite: 1]

10. Security of your personal data

We implement industry-standard administrative, physical, and technical safeguards to protect your Personal Information from unauthorized access, loss, or alteration.[cite: 1] However, no internet transmission or electronic storage method can guarantee absolute security.[cite: 1]

11. How long do we keep your information?

We retain your Personal Information for as long as your account remains active.[cite: 1] Upon account deletion, we purge or anonymize your profile data and user-to-user messages within [e.g., 30 to 90] days, except for limited transactional, safety, and audit logs that we retain for up to [e.g., 1 to 2] years to comply with tax laws, investigate reported misconduct, or defend against legal claims.[cite: 1]

12. Your rights

Depending on your jurisdiction, you may have the right to:[cite: 1]

● Access, review, or request a copy of the Personal Information we hold about you;[cite: 1]

● Request correction of inaccurate or incomplete data;[cite: 1]

● Request deletion of your Personal Information and account;[cite: 1]

● Object to or restrict certain types of data processing;[cite: 1]

● Receive your provided data in a structured, commonly used, machine-readable format (data portability).[cite: 1]

To exercise these rights, submit a request to support at [support@yourdomain.com].[cite: 1] We may request verification details before fulfilling your request.[cite: 1]

13. Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to and deletion of Personal Information, details on data collection practices, and non-discrimination for exercising these rights.[cite: 1] [Company Name] does not sell your Personal Information or share it for cross-context behavioral advertising as defined by California law.[cite: 1] To submit a California Privacy Request, email [support@yourdomain.com] with the subject line “California Privacy Request.”[cite: 1]

14. Questions and Complaints

If you have questions, concerns, or complaints regarding our privacy practices, contact us at the details below.[cite: 1] We investigate all privacy matters and attempt to resolve complaints promptly.[cite: 1] You may also contact your local data protection supervisory authority.[cite: 1]

15. Changes to our Privacy Policy

We may update this Privacy Policy periodically.[cite: 1] Substantial changes will be communicated via notice on our website or through email before taking effect.[cite: 1] Continued use of the Services after the updated effective date constitutes acceptance of the changes.[cite: 1]

16. Contact

Questions and requests regarding this Privacy Policy should be addressed to:[cite: 1]
[Company Name][cite: 1]
Email: [support@yourdomain.com][cite: 1]
Address: [Company Physical Address][cite: 1]